77b77's Privacy Policy
This page clearly sets out the policies 77b77 follows when collecting, storing, and using your personal information — with complete transparency.
Introduction & Scope
Purpose of This Policy
77b77 (https://77b77.lat) operates a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") applies to the 77b77 website, its mobile version, and all related services.
The purpose of this Policy is to inform you — our user — how we collect your personal information, for what purposes we use it, how long we retain it, and under what circumstances we share it with third parties. By using our platform, you are considered to have given your consent to this Policy.
77b77 always places the highest importance on your privacy. We believe that transparency around data and user control are the foundation of a healthy and trustworthy gaming environment.
What Information We Collect
Types of Information Collected
77b77 may collect the following types of information to operate its services properly:
2.1 Information You Provide Directly
- Name, date of birth, and verification information related to your national identity card
- Email address and contact details
- Payment account information — such as your bKash number, Nagad number, Rocket number, or bank account details
- Username and password provided at account registration (stored in encrypted form)
- Documents uploaded for identity verification
2.2 Information Collected Automatically
- IP address and geographic location
- Browser type, operating system, and device information
- Duration of site visits, pages visited, and click patterns
- Information collected through cookies and similar tracking technologies
- Transaction history — records of deposits, withdrawals, and gameplay
We collect only the information necessary to provide our services, ensure security, and meet legal obligations. It is not 77b77's policy to collect unnecessary or excessive personal information.
Purposes of Using Your Information
How Your Information Is Used
77b77 uses the information it collects for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To enable our 24/7 support team to resolve your complaints, questions, or issues.
- Fraud Prevention: To detect and stop unauthorized access, money laundering, and other fraudulent activities.
- Legal Compliance: To retain required records in accordance with applicable laws and regulations, and to provide information to authorities.
- Service Improvement: To conduct analysis aimed at improving our platform's performance and user experience.
- Responsible Gaming: To ensure safe gaming and to identify problematic behavior at an early stage.
We never sell your information to third parties for marketing purposes without your consent.
Cookies & Tracking Technologies
Use and Control of Cookies
77b77 uses cookies and similar technologies that store small data files in your browser. These come in three types:
4.1 Essential Cookies
These cookies are essential for maintaining your session, keeping you logged in, and carrying out security checks. Without them, the core services of 77b77 will not function correctly.
4.2 Functional Cookies
These cookies are used to remember your language preference and other personalized settings. They make your experience more convenient and comfortable.
4.3 Analytics Cookies
These cookies help us understand which parts of our site are used most, allowing us to improve the quality of our services.
You can reject or delete non-essential cookies at any time by changing your browser settings. Please note that disabling cookies may limit some functionality of the platform.
Sharing Information with Third Parties
When Information Is Shared
77b77 never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or the relevant bank to process your transactions.
- Technology Service Providers: With contracted technology partners responsible for platform operations, security, and analytics — who adhere to our privacy standards.
- Legal Authorities: When required by court order, a lawful request from an investigative body, or applicable law.
- Fraud Prevention: As part of anti-money laundering (AML) and know-your-customer (KYC) processes.
Outside of the above circumstances, we will obtain your explicit consent before sharing your information with any third party.
Data Security Measures
How We Protect Your Information
77b77 applies industry-standard technical and organizational measures to ensure the security of your personal information:
- SSL Encryption: All data transmitted on our site is protected by SSL/TLS encryption, making it impossible for third parties to read.
- Password Hashing: Your password is never stored directly; it is kept only as a one-way hash.
- Access Controls: Only authorized staff are granted access to the minimum information necessary for their role.
- Regular Security Audits: Our systems undergo regular vulnerability testing and security patches are applied promptly.
- Firewall & Monitoring: Continuous server-level monitoring and automatic detection of suspicious activity.
While we make every effort to ensure security, it is not possible to guarantee complete security on the internet. You are therefore advised to keep your login credentials private and to notify our support team immediately if you notice any suspicious activity.
Data Retention Period
How Long Your Information Is Kept
77b77 retains your information only for as long as it is necessary:
- Active Account Data: For the entire duration that your account remains active.
- Transaction Records: For the period required under financial regulations, which generally continues after account closure.
- KYC Verification Documents: For the period required by regulatory obligations.
- Site Usage Logs: For a limited period for security analysis and technical troubleshooting.
Once the designated period has ended, data is securely deleted or anonymised in a way that can no longer be linked to any individual.
Your Rights & Controls
What You Can Do
As a user of 77b77, you have the following rights over your own information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You have the right to request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted — however, we may be required to retain some data due to legal obligations.
- Right to Object to Processing: You may object to marketing communications or certain types of data processing.
- Right to Data Portability: In some cases, you may request your information in a machine-readable format.
To exercise these rights, please contact our support team. We generally try to respond as quickly as possible after verifying your request.
Protection of Minors' Data
Protection of Those Under 21
77b77 strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that someone below the age limit has used our services, we will immediately close that account and delete all associated information. If you are aware of any such case, please notify our support team.
Changes & Updates to This Policy
How This Policy May Change
77b77 reserves the right to update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The revised policy will be published on this page.
- For significant changes, registered users will be notified by email.
- Continuing to use 77b77 after changes have been made will be considered as your acceptance of the revised policy.
We therefore recommend reviewing this page periodically. If you object to any change, you may contact us or request that your account be closed.
Contact Us
Privacy-Related Requests
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our 24/7 support team. We provide assistance in both Bengali and English.
We will process your information-related request after verifying your identity. Identity verification is carried out solely to protect your information.
Contact Methods
Please use "Privacy Request" as the subject line for privacy-related requests.